Crowcon Detection Instruments Ltd (Singapore Branch) offers full after-sales service and spare parts stocking capabilities in our Singapore office to support our fast growing customer base within the Asia Pacific region. Our service team is led by Mr Jack Woo, Service Manager, and supported by three service engineers.
Our service offers in-house calibration services, site calibration services and project based testing and commissioning work within the Asia Pacific region. Crowcon Singapore also offers certification training for distributors and selected customers to perform calibration and maintenance work on Crowcon’s range of instruments, both fixed and portables.
As part of our after-sales support to our customers, we offer annual service contracts to meet our customers’ demands for vendor service support. Some of our service contract customers include Shell Singapore, Ministry of Defence, Public Utilities Board and Foster Wheeler Singapore.
Our service team endeavours to turn-around any repairs within 72 hours after customer’s approval to proceed and we offer an expedited “same day” premium service if required. For urgent cases, our service team will also respond during the weekends subject to customer’s request.
Our service support team contacts are as follows:
Contact Person : Mr Tang Wai Hoe
Address : Blk 194 Pandan Loop
#06-20 Pantech Business Hub
Email : [email protected]
Office Tel : +65 6745 2936
Detecting gas, saving lives